{"product_id":"exchange-return","title":"Exchange\/Return","description":"\u003cp\u003eUse this page to submit an exchange for your order.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eHow it works\u003c\/strong\u003e\u003cbr\u003e• Choose the model, color, and size you want to receive.\u003cbr\u003e• Confirm the item you’re returning is new, unworn, with all original tags and accessories (including insoles).\u003cbr\u003e• Complete the exchange fee payment.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eReturn conditions\u003c\/strong\u003e\u003cbr\u003e• Exchange requests must be submitted within 14 days of delivery.\u003cbr\u003e• The product must be packed securely — clean, in its original packaging or a sealed bag\/box — and include a note with your name and phone number.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eDelivery\u003c\/strong\u003e\u003cbr\u003e• Processing and delivery time: up to 7 business days.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003ePrice differences\u003c\/strong\u003e\u003cbr\u003eIf the replacement model\/size has a different price, contact support to arrange a charge or refund.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eNeed help?\u003c\/strong\u003e\u003cbr\u003eCheck our \u003ca href=\"https:\/\/www.cooljapaneseshoes.com\/pages\/japanese-shoes-size-guide\"\u003esize guide\u003c\/a\u003e or message us before submitting to avoid unnecessary exchanges.\u003c\/p\u003e","brand":"fugujapan","offers":[{"title":"Default Title","offer_id":47755851858090,"sku":null,"price":29.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0535\/0460\/6378\/files\/logo_fugu_2021.png?v=1616478278","url":"https:\/\/www.cooljapaneseshoes.com\/products\/exchange-return","provider":"Fugu Japan","version":"1.0","type":"link"}